If you buy or receive incorrectly named waterlily cultivars, you are encouraged to return them to the seller/distributor. We also ask that you report errors from any source to WGI, including resolution offered by the seller. If the seller/distributor is a Truly Named WGI © Member, multiple complaints will result in a review by WGI and appropriate action will be taken. This can include removal from the program. If a non-member, multiple complaints will prevent future participation in the program unless and until the seller/distributor in question can verify that their practices are in compliance with program guidelines.